In case of an emergency fault or incident simply call our 24/7 hour helpline and our team will ensure someone can get to your home within the allocated timescale. Non emergency faults such as product
replacements or testing is normally completed
within 7 days whilst our 24/7 support line also provides remote diagnostic responses as well as expert advice that can help you rectify the issue yourself, without the need for an engineer. In the unlikely event that one of your security systems’ or products malfunction, are accidentally triggered, need replacing and/or require unexpected repairs, ProtectMyProperty. co. uk provide monitoring and maintenance options to help. This includes a 24/7 engineer support line and a four hour emergency response time for our team to service your home.